Have a question? Help may already be at your fingertips - visit our online Help Centre for assistance with using your online account, information on playing our games and everything else in between. Below are our Top 5 most common questions:
Our friendly Customer Support team are available seven days a week from 8am to 9pm AEST for online account enquiries, and from 8am to 5pm AEST for all other enquiries.
Calling from overseas? Call us on +61 7 3877 1000.
To make an enquiry by email you can complete our support form via the button below.
At busy times our team may be delayed in responding to your email. We will endeavour to respond to you as soon as possible.
To send us correspondence by post please address to:
Locked Bag 1
SPRING HILL QLD 4004
Our head offices are located in Queensland, New South Wales, Victoria and South Australia. Please check govt health advice prior to visiting.
Shop 1, 180 Ann Street
Opening Hours: Monday to Friday, 8:30am - 5:00pm
6 Memorial Drive
Opening Hours: Monday to Friday, 8:30am - 4:30pm